Bills

The bills you paid, and who owes them back

DEWA, Empower, gas and internet are recorded as billed periods on the unit, each with a payer. When you have paid a bill that belongs to the tenant, the recharge carries its own status — owed, invoiced, settled, or deducted from the deposit at move-out.

A DEWA bill recorded against a unit with its period, amount and payer
01

Why utility recharge goes uncollected

  • You paid the DEWA bill during a void period and nobody wrote down whether the next tenant owes any of it.
  • Three bills were invoiced to the tenant in March and you cannot tell from here which of them came back.
  • The tenant moves out, the deposit is refunded in full, and the unpaid cooling bill surfaces a week later.
  • The bills are spread across a provider portal, a bank statement and an inbox, and none of them knows which unit it belongs to.
02

How it works

01

A bill is a period on the unit

Each bill records its provider, account number, the period it covers, the amount, the due date and whether it is paid. The period is a real range with a label, so a bill belongs to a stretch of occupancy rather than to the month you happened to file it in.

A DEWA bill recorded against a unit with its period, amount and payer
02

The payer decides whether there is anything to recover

Three answers: the tenant's own account, you paid and will recharge the tenant, or you paid with no tenant to recharge. Only the middle one creates a debt, and a recharged bill must name the tenant it is billed to — the product refuses to record one that does not.

The bills sheet with the provider rail, filters and per-provider summary
03

The recharge has a status of its own

Owed, invoiced, settled — and deducted from the deposit, which only the move-out flow sets. The bills sheet merges utility bills and service-charge periods into one sortable spreadsheet with a per-provider summary of what is outstanding, what is overdue and what has settled, and exports whatever you have filtered to CSV.

The financial view showing outstanding and settled amounts across providers
04

The tenant sees what they owe, and only that

A Utilities tab appears in the tenant portal only when that tenant actually has recharge bills. They see the bills recharged to them and nothing else — not bills on their own account, not void-period bills, not a service charge. That boundary is a database policy, not a hidden menu item.

The tenant portal payments view showing recharged utility bills
03

The details

Providers
dewa, empower, gas, internet, other — a database constraint, not a free-text field.
Payer
Tenant's own account, you paid and recharge the tenant, or you paid with no tenant to recharge.
Recharge status
Owed, invoiced, settled, deducted from deposit. The first three are set by hand; deducted is set only by a completed move-out.
Bill status
Derived, not stored: paid, overdue, due soon within thirty days, upcoming, or unpaid when there is no due date.
Alerts
Overdue bills, bills due on the 30, 15, 10, 5, 3, 2 and 1 day ladder, periods that ended without a bill, and a recharge you paid and still have not recovered thirty days later.
Attachments
An invoice and a receipt per bill, in private storage. A receipt may only exist on a bill marked paid.
Export
CSV of the rows on screen, filtered and sorted as you left them, with a UTF-8 byte-order mark so Excel opens it correctly.
Deleting
Managers can create and settle bills. Deleting one is restricted to owners in the database; a refused delete is reported rather than silently ignored.
04

Questions

No. The database policy grants a tenant select on bills where the payer is a recharge and the tenant is them. Bills on their own account, void-period bills and service charges are outside that policy entirely.

Next

See it with data in it

The demo opens instantly, in the role this workflow belongs to, on sample data. There is no account to create and no form in front of it.